Terms of service
Effective Date: October, 2025
Welcome to NÜRØ. These Terms of Service (“Terms”) govern your use of our website, shopnuro.com, and your purchase of products from us.
By accessing or using our site, you agree to be bound by these Terms.
1. General Conditions
By placing an order with us, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction).
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to use our products for any illegal or unauthorized purpose.
2. Products and Availability
All products and pricing are subject to change without notice.
We make every effort to display our products accurately, but colors and packaging may vary slightly from what you see online.
We reserve the right to limit quantities or discontinue any product at any time.
3. Orders and Payment
By submitting an order, you agree to provide current, complete, and accurate purchase and account information.
We process payments securely through trusted third-party providers (such as Shopify Payments or PayPal).
You authorize us to charge your payment method for the total purchase amount, including shipping and taxes.
4. Shipping and Delivery
Orders are shipped from our fulfillment partners within the estimated time frame listed at checkout.
Delivery times may vary depending on your location and carrier delays.
Once an order has shipped, NÜRØ is not responsible for delays, lost packages, or errors caused by the shipping carrier.
5. Returns and Refunds
Because our products are consumable, we cannot accept returns of opened or used items.
Unopened items may be returned within 7 days of delivery.
Please see our Return & Refund Policy for full details.
6. Intellectual Property
All content on this website, including logos, designs, text, graphics, and product images, is the property of NÜRØ and is protected by copyright and trademark laws.
You may not reproduce, distribute, or use any part of this site or our products for commercial purposes without our written permission.
7. Health Disclaimer
Our products are dietary supplements, not medications.
They are not intended to diagnose, treat, cure, or prevent any disease.
Always consult your healthcare provider before using any supplement, especially if you are pregnant, nursing, or taking medication.
If adverse reactions occur, discontinue use and consult your physician.
Keep out of reach of children.
8. Limitation of Liability
NÜRØ and its affiliates will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
Our total liability for any claim shall not exceed the amount you paid for the product.
9. Privacy
Your submission of personal information through the store is governed by our Privacy Policy.
10. Governing Law
These Terms are governed by the laws of Ontario, Canada, and applicable Canadian federal laws.
Any disputes will be handled in the courts of Ontario.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time.
Any changes will take effect immediately upon posting on our website.
Your continued use of the site after changes constitutes acceptance of the revised Terms.
12. Contact Information
If you have any questions about these Terms, contact us at:
Email: support@shopnuro.com
Business Address: Mississauga, Ontario, Canada